Contact Us
Have a Texas LTC contact question or need help? Email us anytime and we'll respond within 24 hours.
Email support available 24/7. We typically respond within 24 hours.
Get in Touch
Multiple ways to reach us. Pick the method that works best for you.
💬 Contact Form
Fill out the form below with your question or concern.
We'll get back to you ASAP.
🌐 Social Media
Follow us on Facebook, Instagram, or TikTok for updates and tips.
We monitor messages regularly.
Send Us a Message
Have a question or need help? Email us anytime and we'll respond within 24 hours.
Email: info@concealcarryacademy.com
Available 24/7. We typically respond within 24 hours.
Texas LTC Contact: Common Questions & Support
Quick answers to frequently asked questions. If you don't find what you need, email us at info@concealcarryacademy.com.
How long does it take to complete the online course?
Most students complete the online classroom portion in 2–4 hours. You can work through it at your own pace, so you're in control of your timeline. After completion, you'll receive instructions on how to schedule your shooting proficiency test with a qualified instructor in your area. The entire process from course start to receiving your Texas LTC typically takes 60 days or less, depending on how quickly you schedule the shooting test and submit your DPS application.
What if I have technical issues with the course?
Contact us right away at info@concealcarryacademy.com. Include details about the issue (browser, device, error message, and what step you were on) and we'll help troubleshoot. We support all major browsers and devices. If you're having trouble accessing the course, try clearing your browser cache or using a different browser. If the issue persists, email us with a screenshot and we'll get you sorted quickly.
Can I get a refund if I'm not satisfied?
We stand behind our course. Contact us to discuss your concerns—we may be able to help resolve the issue or offer an alternative solution. For detailed refund policies and terms, see our Terms & Conditions. We want you to succeed, so reach out if something isn't working for you.
How do I schedule the shooting proficiency test?
After completing the online course, you'll receive instructions on how to schedule your shooting test with a qualified instructor. You can also contact us at info@concealcarryacademy.com for local instructor recommendations in your area. The shooting test typically takes 30–45 minutes and covers firearm safety, accuracy, and proficiency. Once you pass, you'll receive documentation to submit with your DPS application.
What if I have questions about the DPS application process?
We provide step-by-step guidance in our course and throughout our site. For specific DPS questions or the latest rule changes, you can also contact Texas DPS directly. Our course covers all the basics, but DPS rules can change, so it's always good to verify current requirements with the official source. Educational information only — not legal advice.
Do you offer group or corporate training?
Yes! We offer group and corporate LTC training packages for businesses, clubs, and organizations. Contact us at info@concealcarryacademy.com to discuss your group size, timeline, and specific needs. We can customize training to fit your organization's schedule and requirements.
What's the fastest way to reach you?
Email info@concealcarryacademy.com anytime. We typically respond within 24 hours, even on weekends. For the quickest response, include your name, email, and a clear description of what you need help with. If your question is about the course or DPS process, let us know which step you're on so we can give you the most accurate guidance.
Do you respond to social media messages?
Yes! You can reach us via Facebook, Instagram, or TikTok. We monitor messages regularly and typically respond within 24 hours. However, for urgent issues or detailed questions, email is usually faster: info@concealcarryacademy.com.
Is the online course recognized by Texas DPS?
Yes. Our online course meets all Texas DPS requirements for the classroom portion of LTC training. We're certified instructors and our curriculum covers all state-mandated topics including firearm safety, laws, and licensing requirements. After you complete the online course and pass the shooting proficiency test, you'll be ready to submit your application to Texas DPS.
Can I take the course on my phone or tablet?
Yes! The course is fully mobile-responsive, so you can access it on your phone, tablet, or computer. You can start on one device and pick up where you left off on another. This makes it easy to learn at your own pace, whether you're at home, traveling, or on a break.
What happens after I complete the online course?
After you finish the online classroom portion, you'll receive a certificate of completion and instructions on scheduling your shooting proficiency test. Once you pass the shooting test, you'll get documentation to include with your Texas DPS application. We provide step-by-step guidance for the entire DPS process, so you'll know exactly what to do next. The whole process typically takes 60 days from course start to receiving your Texas LTC.
We're Here to Help
Whether you have a quick question or need detailed support, our team is ready to assist.
Email Support
info@concealcarryacademy.com
Available 24/7
Social Media
Facebook, Instagram, TikTok
Messages monitored regularly
Educational information only — not legal advice. Always verify current rules with Texas DPS.